At Wood Sales Store, we understand that your premium wood products deserve equally premium delivery service. Whether you’re transforming your home with our engineered wood flooring or adding character with one of our handcrafted live edge tables, we ensure your items arrive with the same care we put into crafting them.

Our Delivery Promise

From our workshop in Sunderland to your home anywhere in the world*, we’re committed to:

  • Careful Handling: Each item is professionally packed to protect its natural beauty
  • Transparent Timelines: Clear estimates from dispatch to delivery
  • Flexible Options: Choose the shipping method that suits your timeline and budget
  • Global Reach: Serving discerning customers across Europe, North America, and beyond

*Excluding some Asian and remote locations – contact us to confirm delivery to your area

Shipping Methods

1. Standard Shipping (£12.95)

Ideal when you need your premium wood products within 10-15 working days after dispatch. Our trusted partners DHL or FedEx will deliver your:

  • Engineered wood flooring planks
  • Solid oak worktops
  • Flooring accessories and adhesives
  • Other smaller items from our collection

Processing Time: 1-2 working days after order confirmation

2. Free Shipping (Orders over £50)

Perfect for larger projects where timing is flexible. Your order will be delivered via EMS within 15-25 working days after dispatch. This option is popular for:

  • Complete flooring projects (herringbone or chevron patterns)
  • Full stave worktops and butcher blocks
  • Bog oak furniture pieces
  • Multiple item orders

Processing Time: 1-2 working days after order confirmation

After Your Order Ships

You’ll receive a confirmation email with:

  • Your unique tracking number
  • Estimated delivery date
  • Contact information for the carrier
  • Care instructions to prepare for your wood’s arrival

Important Notes for Wood Lovers

Natural Material Considerations: Our real wood products may be affected by extreme temperatures during transit. We recommend:

  • Allowing flooring to acclimate to room temperature for 48 hours before installation
  • Inspecting solid wood items upon delivery before signing
  • Storing in a dry, temperature-controlled space until use

Returns: If needed, you may return items within 15 days of receipt. Please contact our wood specialists at [email protected] to arrange returns.

Questions About Your Delivery?

Our Sunderland-based team of wood enthusiasts is here to help. Contact us at [email protected] or visit our About page for more information about our craftsmanship and delivery standards.

We’re honored to deliver nature’s finest materials to homes that appreciate authentic, sustainable wood products. Thank you for choosing Wood Sales Store.